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Shipping and Returns
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is your return policy?
 
What are our return / exchange policies?

All returns/exchanges must be submitted within 7 business days upon receipt of the goods, unused with all tags attached and packaging intact.  You are responsible for return shipping fees.  You will not be charged for the shipping of the exchanged product.  

Due to health code regulations, panties, lingerie, hosiery, shapewear, butt lifters, along with our breast and butt enhancer products are FINAL sale items, except if there is a defect due to the manufacturing process.  

We are not responsible for any damage which occurs as a result of the return shipping or lost packages.

Shipping and Handling charges are not refundable.  If you received free shipping and decide to return item(s) for a refund that result in your merchandise total being less than $50, you will be charged for the shipping cost.  You will be credited the difference between the merchandise amount and the shipping costs.  For example:

Original Purchased Amount = $ 55

Returned Amount             = $ 20
Shipping Cost                  = $   6
Amount credited to you    = $ 14 (20 - 6)

BeautyLiesBeneath.com will process your return / exchange approximately 7 - 14 business days and will notify you once we have done so. If a refund is requested, we will process it on the original payment method used.

How do I return / exchange an item?

Please complete the RMA (Returned Merchandise Authorization) Request Form within 7 days of receipt of merchandise

We will respond to your request within 1-3 business days. We will issue an RMA number and shipping instructions via email.


Unauthorized Returns:

We will not accept any returns without a RMA number. No Exceptions. You must receive authorization for any items being returned to us for exchange or refund. Unauthorized and/or ineligible returns will incur a 50% restocking fee. Shipping is not refunded.